Get Support

Our primary mission is to provide law enforcement, military, and investigative professionals with the absolute best tools possible to ensure you get the critical answers you need. To that end, every purchase comes with 1 year of technical support to registered users. You can place a support ticket from the link below, email at support@katanaforensics.com, or call us. When placing a support ticket please advise your; name, agency/company name, telephone number, email address, and a detailed explanation of your issue. We will respond to all issues within 24 hours. Emergencies will be handled first prior to any other support questions.

If you can’t get into the portal and need assistance please call our support department or email them at support@katanaforensics.com.

The office hours for sales is Monday thru Friday 09:00am – 05:00pm. if contacting us after hours, please leave a voice message with your name, agency/company, telephone number, and email address. Email will get your a faster response, sales@katanaforensics.com.

Open Support Ticket

Contact Information

Sean Morrissey – Owner
Lana Morrissey – Owner
Address: 29466 Pintail Drive Unit #9 – Easton, MD 21601
Main: (410) 822-7294

For a quicker response please send us an email at,
Email:
SALES: sales@katanaforensics.com

SUPPORT: support@katanaforensics.com